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Privacy policy

Gaaiya Store is owned and operated by the Krishna Consciousness Society, India.

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1. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about how you interact with the website, such as pages viewed, products browsed, and referral sources. This is referred to as Device Information.

We collect this information using:

  • Cookies

  • Log files

  • Web beacons, tags, and pixels

When you make or attempt to make a purchase, we collect details such as your name, billing address, shipping address, payment information (including card or UPI details), email address, and phone number. This is referred to as Order Information.

Together, device information and order information are referred to as personal information.

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2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Manage payments and shipping

  • Communicate with you

  • Detect and prevent fraud

  • Provide updates or promotional content (only if you opt in)

We also use device-related information to improve and optimize our website and understand customer behavior.

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3. Sharing Your Personal Information

We may share your information with trusted third parties to operate our services, such as:

  • Payment gateways

  • Delivery partners

  • Analytics tools (e.g., Google Analytics)

We may also share information if required by law or to protect our legal rights.

 

4. Behavioural Advertising

We may use your personal information to provide relevant advertisements or marketing communications based on your interests.

 

5. Do Not Track

Our website does not alter its data collection practices when it receives a “Do Not Track” signal from your browser.

 

6. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request the deletion of your data

To exercise these rights, please contact us using the details below.

 

7. Data Retention

We retain your order information for our records unless and until you request deletion.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

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